Contact the oco

Our Office

11 Dartmouth Street

Suite 301

Malden, Ma 02148

Hours of Operation

9:00 am to 4:00 pm

Monday – Friday

Walk In hours

Monday: 1 pm-4 pm

Thursday: 9 am-12 pm

Accessibility

Office is wheelchair accessible.

Website

onecareombuds.org

Email 

help@onecareombuds.org

 
 

Contact Us

Please call 1.855.781.9898 (Toll free) to:

  • Get help from an OCO staff person
  • Arrange for interpreter services in your preferred language and for the Deaf
  • Request OCO informational materials in Large print, Braille, electronic format (PDF or Word doc) or in Spanish

MassRelay: dial 711

Office: 617.307.7775

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Driving

Driving Directions to 11 Dartmouth, Suite 301, Malden, MA 02148

From Boston

  • Take I-93 to MA-HWY 28

  • Take MA-HWY 28 North to Medford Street, Turn Right

  • Take Medford Street to Commercial St, Turn Left

  • Take Commercial Streetto Exchange St, Turn Right

  • Take Exchange Street to Main Street, Turn Left

  • Take the next Left on to Pleasant Street

  • Dartmouth is the first Street on your Right

  • 11 Dartmouth is located ½ block in on the Right hand side of the street

  • Parking garages are located opposite of Dartmouth street

From Worcester

  • Take I-90 to I-93 North

  • Take I-93 North to MA-HWY 28

  • Take MA-HWY 28 North to Medford Street, Turn Right

  • Take Medford Street to Commercial St, Turn Left

  • Take Commercial Streetto Exchange St, Turn Right

  • Take Exchange Street to Main Street, Turn Left

  • Take the next Left on to Pleasant Street

  • Dartmouth is the first Street on your Right

  • 11 Dartmouth is located ½ block in on the Right hand side of the street

  • Parking garages are located opposite of Dartmouth street

From MBTA's Malden Station

  • Walking Directions

  • Take the Orange Line to Malden Station.

  • At the Malden Center T Station cross Commercial Street to Exchange Street.

  • Travel 2 blocks on Exchange Street to S. Washington Street, turn Left.

  • Travel 1 block on S. Washington Street to Pleasant Street, turn Right.

  • Travel 1 block on Pleasant Street to Dartmouth, turn Left.

  • 11 Dartmouth is ½ block in on the Right hand side of the street.

  • Enter the building. Travel up a short ramp. The elevator is on the Left.

  • Take the elevator to the third floor.

  • Suit 301 is immediately on the Right