I have insurance through my employer. Can My Ombudsman help me?

FAQ

No, My Ombudsman works exclusively with MassHealth members. Please contact the plan’s member services department. The phone number is usually printed on your member ID card or can be found on the health plan’s website.

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I am a MassHealth member and I am having trouble getting my prescription or medical supplies refilled. What can I do next?

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I pay for marketplace health insurance through the Health Connector. Can My Ombudsman help me?