State and Federal Resources, Including MassHealth
MassHealth Customer Service can help you:
- Check on your eligibility and enrollment status
- Identify One Care plans where you live
- Enroll or un-enroll in One Care
- Change your One Care plan
The MassHealth One Care website which provides links and information to: One Care Plans, Voluntary Enrollment and Automatic Assignment/Passive Enrollment, Customer Service, Providers, Informational Materials, Webinars, Contacts, FAQs, Meetings and News.
For information on eligibility or enrollment (including Medicare Part D)
TTY: 1-877-486-2048 (for people who are deaf, hard of hearing, or speech disabled)
SHINE (Serving the Health Insurance Needs of Everyone)
The SHINE Program (Serving the Health Insurance Needs of Everyone) is a state health insurance assistance program that provides to Massachusetts residents of any age who have Medicare free health insurance information, counseling and assistance to Massachusetts residents with Medicare and their caregivers. The SHINE Program is administered by the Massachusetts Executive Office of Elder Affairs in partnership with elder service agencies, social service and community based agencies and Councils on Aging. The program is funded by the Administration for Community Living.